Refund & Cancellation Policy – Bhartiyam DecoFeb

Last Updated: 03/02/2026

At Bhartiyam DecoFeb, we strive to ensure customer satisfaction with every purchase. Please read our Refund & Cancellation Policy carefully before placing an order.

1. Order Cancellation

  • Orders can only be cancelled before dispatch.
  • Once the order has been processed or shipped, cancellation requests will not be accepted.
  • To request cancellation, customers must contact us immediately via email or phone with their order details.

Cancellation Requests Contact:
📧 bhartiyamdecofab1@gmail.com
📞 +91 9713434434

2. Refund Policy

Refunds are applicable only under the following conditions:

  • The product received is damaged, defective, or incorrect
  • The issue is reported within 48 hours of delivery
  • Proper proof is provided (unboxing video and/or clear images)

Requests raised after 48 hours of delivery will not be eligible for a refund.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Change of mind after purchase
  • Minor color or design variations due to screen or lighting differences
  • Incorrect address or contact details provided by the customer
  • Delays caused by courier partners or unforeseen circumstances
  • Products damaged due to improper handling by the customer

4. Refund Process & Timeline

  • Once the refund request is approved, the refund will be processed within 7–10 business days.
  • Refunds will be credited back to the original payment method used during checkout.
  • Processing time may vary depending on the payment gateway or bank.

5. Replacement Policy

  • In eligible cases, we may offer a replacement instead of a refund, subject to product availability.
  • Replacement requests must meet the same eligibility conditions as refunds.

6. Shipping Charges

  • Shipping charges, if applicable, are non-refundable unless the refund is due to our error (wrong or defective product).

7. Contact Information

For any refund or cancellation-related queries, please contact us at:

Bhartiyam DecoFeb
📍 Address: 10 No. Market, G-3, Vijaya Complex, Arera Colony, Bhopal, Madhya Pradesh – 462016
📧 Email: bhartiyamdecofab1@gmail.com
📞 Phone: +91 9713434434